ChatGPT
Does ChatGPT mention your brand when someone asks about businesses like yours? Read how it describes your service. Does the answer get the basic details right?
Increase your visibility on AI platforms.
Find out how your brand appears in AI answers, how it compares with competitors, and what you can do to improve.
Four AI platforms in your audit.
Your audit analyzes 5,000 answers in total across these four platforms. Compare where your brand appears, what each platform says about it, and how competitors compare.
For Google, look at how an answer describes your business. Does it get the details right, and does it mention your brand or give people a link to your website?
Perplexity
When Perplexity compares businesses, check which brands it suggests and the pages it links to. Do the reasons it gives match the services your business offers?
Claude
With Claude, consider what a potential customer might learn about your service. Which strengths or concerns come up, and does the answer get the details right?
Findings you can act on.
Our brand AI visibility and sentiment audit costs $575, one time. Get findings about your brand and competitors, recommendations for specific website pages, and a task list showing what to work on first.
Your business
We review your website to understand your business.
Analysis
We check how your brand appears in relevant AI answers.
Recommendations
We explain what to improve and where to start.
The questions change as people get closer to a choice.
- Find
- Compare
- Choose
People ask different questions as they look for options, compare brands, and decide what to buy. Your audit follows those steps, which we call user journeys.
Explore the auditHelp customers understand what you offer.
A potential customer needs to understand what you offer, who it suits, and the practical details that affect their choice. Those same questions are useful when reviewing the public information about your business.
The audit recommends changes based on the answers we review. That might mean correcting an old detail, explaining a service, or adding a page to answer a customer's question. Each recommendation includes a check for the finished work.
Look at the answer in context.
A mention, a source link, and a recommendation tell you different things. An answer might discuss your brand without sending someone to your website. A link might support one fact without suggesting that a customer should choose your service.
The audit shows mentions, website links, and recommendations separately so you can see how your brand appears. Each percentage explains which reviewed answers it counts. That helps you compare the results across platforms and questions.
Questions about AI visibility.
How can I increase my brand's visibility on AI platforms?
Start with clear public information about what your business does, who it helps, and the questions customers need answered. Then look at relevant AI answers to see where your brand is missing or described poorly. That gives you specific gaps to investigate. Improving the information behind those answers can be useful, but you cannot make a platform mention or recommend your brand for a particular question.
Do all AI platforms show the same brands?
You should check each platform separately. The question, conversation, and information used can differ, so an answer in one place does not establish what someone will see elsewhere. Even the same platform can give different responses in different situations. Keep the platform and question with your notes. That helps you compare what appeared without combining separate answers into a single claim about your brand's visibility.
What is the difference between a brand mention and a citation?
A brand mention is text that refers to your business. A citation is a link to a source supporting an answer. Your brand may be mentioned without a link to your site, or a page may be linked without your service being recommended. Check both the wording and the source. They can tell you different things about what a potential customer learns from the answer.
Can I improve AI visibility without writing more content?
You may find useful changes in the pages you already have. Check whether they clearly explain your service, who it suits, and the details a customer needs to make a choice. Correct old facts and fill gaps where the explanation is unclear. A new page is worth considering when it answers a real question your existing pages do not cover, rather than repeating the same information.
Why do AI answers mention competitors instead of my brand?
Read the question and the reason the answer gives for its choices. It may focus on a need that another business explains more clearly, or it may make a claim that needs checking. Look at those details alongside your own public information. A competitor appearing is something to explore, but it does not prove why your brand was left out or what change would help.
What should I do if AI gives incorrect information about my brand?
Save the answer and identify the exact fact that is wrong. Inspect any relevant source links, then check your website and public business profiles. Fix pages you control and ask for corrections elsewhere where appropriate. Changing a source does not promise an immediate change in an AI answer. Keep the original question and context so you can check the same issue again without losing track of what happened.
How can I check whether my AI visibility is improving?
Keep a record of answers to questions your potential customers would ask. Note the platform, question, date, brand mentions, and any linked sources. Compare similar situations over time and check whether the information is accurate and useful for the need being discussed. Those observations can show changes in how your brand appears. Visits, inquiries, and sales need their own evidence and should be assessed separately.
How can Digital Wise Guys help with my AI visibility?
We analyze 5,000 answers in total across ChatGPT, Google, Perplexity, and Claude. The questions cover how people find options, compare brands, and decide what to buy. Your audit compares how your brand appears across AI platforms, with positive and negative examples and findings about competitors. It includes recommendations for specific website pages, checks for the finished changes, and a task list showing what to work on first.
What does the Digital Wise Guys audit cost?
The analysis, audit, and recommendations cost $575 one time. Consultation is available separately at $100 per hour.
How do I get started with Digital Wise Guys?
Enter your website at checkout and order your audit. Add optional notes if there's something specific you'd like us to look at. Consultation is available separately for $100 per hour if you'd like more advice. Our team manually reviews your audit and sends it within 48 hours of purchase.
Let's talk about your brand.
Get your audit for $575, one time. See what AI says about your brand and which website changes to work on first.
Get your audit